# Complaint Profile

Every **complaint** has a profile page in which we can Track Down all the information about the complaints. E.g.

**Zone**   \
             (Assigned Zone)

**Area**   \
             (Assigned Area)

**Sector** \
             (Assigned Sector)

**Colony**\
             (Assigned Colony)

**Building**\
             (Assigned Building)

**Customer**\
             (Customer Name)

**Skillman**\
             (Assigned Skillman by Supervisor)

**Supervisor**\
             (Assigned Supervisor as per Complaint Category)

**Time Started** \
             (Starting Time of Complaints when it launched)

**Time Reported**\
             (When Skillman reach to location and click Check In)\
\
**Time Completed**\
             (When Skillman or Complaint Close or mark it completed)

**Chat notes**\
             (Here All Entities in complaint can update about complaint progress)

**Uploaded Pictures**\
             (Customer or Skillman can Upload Before/After Pictures)\
\
**Requested Store**\
             (Store Requested by Skillman or Customer)

**Assigned Store** \
             (Approved Store items list)\
\
**Rating**\
             (Customer 1-5 Star Rating)\
\
**Feedback**\
             (Customer Feedback about complaint)

![](/files/-MMK2cVxBdVRE6B-Upbb)


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