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Bsmart CMS
  • Introduction
  • Abstract
  • About
  • Roles
  • Permissions
  • System Hierarchy
  • System Users
    • Super Admin
    • Country Manager
    • Zone Managers
    • Area Managers
    • Sector Managers
    • Colony Manager
    • Building Manager
    • Facilitation Center
    • Store Manager
    • Supervisors
    • Skillmen
    • Customers
  • Complaint Categories & Types
    • Un-Assigned Complaints
    • In Progress Complaints.
    • Completed Complaints.
    • Immediate (2Hrs)
    • Urgent (6Hrs)
    • Routine (24Hrs)
    • Deferred (N/A)
  • Complaint Profile
  • Productivity Index / Efficiency Index
    • Best Supervisors
    • Best Skillmen
    • Best Sectors
  • Reports
    • Complaints Report
    • Vacancy Report
    • SMS Report
    • Properties Report
  • SMS
    • SMS Counter
    • Bulk SMS Sending
    • SMS Notifications
    • Inbox
    • Chat SMS
  • Graphs
    • Monthly Complaint stats
    • Naturewise Complains Ratio
    • Monthly issued Items Cost
    • Top 5 Items Issued
    • Monthly Trends
    • Category Wise Expense
    • Complaint Heat Map
    • Productivity Meter
  • Create Procedure
  • Ratings
  • Errors
    • 403 | The Action is unauthorized
    • 500 | Server Error
    • 419 | Page Expired
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Productivity Index / Efficiency Index

Productivity Index is the Measurement of work done on Complaints. If the work done within the standard time then its mean Productivity is going high else will go down if the standard time is not met.

General Formula of Productivity = Standard Time of Work x 100 /Total Time Taken In the following system Complaint Productivity applied Skillman and the average number of Productivity of Colony applied to Upward hierarchy . The complete system runs on the same formula and it helps in the work done by labour within standard time or not. The parameters can be changed by changing Standard time of Immediate, urgent, routine from Area Login.

This is use for find the productivity of the website.

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Last updated 4 years ago

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