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Bsmart CMS
  • Introduction
  • Abstract
  • About
  • Roles
  • Permissions
  • System Hierarchy
  • System Users
    • Super Admin
    • Country Manager
    • Zone Managers
    • Area Managers
    • Sector Managers
    • Colony Manager
    • Building Manager
    • Facilitation Center
    • Store Manager
    • Supervisors
    • Skillmen
    • Customers
  • Complaint Categories & Types
    • Un-Assigned Complaints
    • In Progress Complaints.
    • Completed Complaints.
    • Immediate (2Hrs)
    • Urgent (6Hrs)
    • Routine (24Hrs)
    • Deferred (N/A)
  • Complaint Profile
  • Productivity Index / Efficiency Index
    • Best Supervisors
    • Best Skillmen
    • Best Sectors
  • Reports
    • Complaints Report
    • Vacancy Report
    • SMS Report
    • Properties Report
  • SMS
    • SMS Counter
    • Bulk SMS Sending
    • SMS Notifications
    • Inbox
    • Chat SMS
  • Graphs
    • Monthly Complaint stats
    • Naturewise Complains Ratio
    • Monthly issued Items Cost
    • Top 5 Items Issued
    • Monthly Trends
    • Category Wise Expense
    • Complaint Heat Map
    • Productivity Meter
  • Create Procedure
  • Ratings
  • Errors
    • 403 | The Action is unauthorized
    • 500 | Server Error
    • 419 | Page Expired
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  1. System Users

Facilitation Center

Facilitation Center also known as Complaint office but this complaint office is parallel to Zone in hierarchy. He can create complaints or do actions on all Areas and down the hierarchy roles. He can create complaints of any colony, area, sector etc.

This role only deal with complaint launching and progress tracking.

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Last updated 4 years ago

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