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Bsmart CMS
  • Introduction
  • Abstract
  • About
  • Roles
  • Permissions
  • System Hierarchy
  • System Users
    • Super Admin
    • Country Manager
    • Zone Managers
    • Area Managers
    • Sector Managers
    • Colony Manager
    • Building Manager
    • Facilitation Center
    • Store Manager
    • Supervisors
    • Skillmen
    • Customers
  • Complaint Categories & Types
    • Un-Assigned Complaints
    • In Progress Complaints.
    • Completed Complaints.
    • Immediate (2Hrs)
    • Urgent (6Hrs)
    • Routine (24Hrs)
    • Deferred (N/A)
  • Complaint Profile
  • Productivity Index / Efficiency Index
    • Best Supervisors
    • Best Skillmen
    • Best Sectors
  • Reports
    • Complaints Report
    • Vacancy Report
    • SMS Report
    • Properties Report
  • SMS
    • SMS Counter
    • Bulk SMS Sending
    • SMS Notifications
    • Inbox
    • Chat SMS
  • Graphs
    • Monthly Complaint stats
    • Naturewise Complains Ratio
    • Monthly issued Items Cost
    • Top 5 Items Issued
    • Monthly Trends
    • Category Wise Expense
    • Complaint Heat Map
    • Productivity Meter
  • Create Procedure
  • Ratings
  • Errors
    • 403 | The Action is unauthorized
    • 500 | Server Error
    • 419 | Page Expired
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  1. SMS

Chat SMS

Every Complaint have a Chat option inside Complaint page profile. If any user select another user inside the assigned staff the recipient receive the notification via SMS. Which helps in staff members to get update via Sms.

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Last updated 4 years ago

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